Welcome to apexmarketplaceoff.com! We are committed to providing you with high-quality products and excellent service. If you are not satisfied with your purchase, we offer the following refund terms:
- Refund Terms
Eligibility: You have 30 days from the date you received the item to request a refund. Requests after this period will not be processed.
Item Condition: To be eligible for a refund, the item must be in its original condition, unused, and undamaged. All original tags and packaging must be intact. - Refund Process
Request a Refund: Please contact zacharywrennjameson@apexmarketplaceoff.com via email to submit a refund request. Please include your order number, date of purchase, and reason for the refund.
Returning Items: Once we receive your refund request, we will provide you with a return address. Please return the item with all accessories and packaging materials. Return shipping costs are the responsibility of the customer unless the item is defective or shipped in error.
Refund Processing: Once we receive the returned item and confirm that it is eligible for a refund, we will process the refund. Refunds will be issued to the original form of payment. Please note that processing time may vary depending on the payment method and generally takes 5 business days. - Returns and Refunds Not Applicable
The following are not eligible for refunds:
Customized items: including but not limited to personalized custom items.
Electronic items: such as downloads or digital content.
Promotions: Special promotions or discounted items, unless clearly stated to be eligible for refunds.
- Refund Questions
If you have any questions about the refund terms or need further assistance, please feel free to contact us:
Email: zacharywrennjameson@apexmarketplaceoff.com
Phone: +1 702 359 5606
Address: 2168 Rockin Robin Dr Sparks, NV 89441
We appreciate your purchase and hope that you are satisfied with our service. If you have any questions or need further assistance, please feel free to contact us.